The importance of good customer service *

Customer service: whether you’ve been on the giving or the receiving end of it, all of us, at some point or another have experienced it. More often than not, we’ll go about our daily tasks and not give a second thought to it. In and out of shops, cafes or making phone calls, it rarely leaves much of an impact. Until we have a particularly good or an unfortunately bad experience, that’s when suddenly, we realise the importance of customer service on our day to day life.

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Living a flowerful life with Freddie’s Flowers (& discount code!) *

Sometime in December, I was approached by Freddie’s Flowers – an online flower delivery service and asked if I was interested in reviewing one of their monthly boxes. I said yes, obviously, otherwise I wouldn’t be writing this post and I’m sure upon reading this, you’ll understand why I said yes. Flowers can brighten up any room; my mum has bought small bunches of flowers every week for as long as I can remember and there’s always a vase of them sitting on the kitchen table and in the living room. I like to treat my mum to flowers, when I can. Often on Mother’s Day or her birthday because flowers can be a really special gift for people who like them. I gifted these flowers which Freddie’s Flowers kindly sent to me to her as well, right after I finished taking my blog photos…

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Travel Off the Eaten Path this New Year

I really, really, really love crisps. Like, love them. I eat an awful lot of them. Probably more than I should but I’m all for eating what you want and I certainly don’t buy into fad diets that tell you eating crisps is a ‘syn’. You’re not going to hell for eating crisps just fucking eat them. However, I am all for trying different crisp options and if that’s a healthier crisp option, that’s cool too! I’m just a huge lover of food in general; healthy or un-healthy and I love trying and experimenting with different flavours. It doesn’t matter to me if it’s a vegetable or something from McDonald’s I haven’t tried before.

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Iconic Fashion: How to Bring Timeless Clothing to Your Style *

Building an outfit is like building anything else — only successful if you have the right foundations. Fashion changes every day, but some essential pieces seem to stick around for life.

From dresses to footwear, you can discover which iconic clothing styles have stood the test of time and how you can use these to revamp your contemporary wardrobe.

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BOOK REVIEW: How to Disappear by Sharon Huss Roat

Format: Hardback, giveaway prize
Links: Amazon UK | Amazon US | Goodreads
Blurb: Vicky Decker has perfected the art of hiding in plain sight, quietly navigating the halls of her high school undetected except by her best (and only) friend, Jenna. But when Jenna moves away, Vicky’s isolation becomes unbearable.

So she decides to invent a social life by Photoshopping herself into other people’s pictures, posting them on Instagram under the screen name Vicurious. Instantly, she begins to get followers, so she adds herself to more photos from all over the world with all types of people. And as Vicurious’s online followers multiply, Vicky realizes she can make a whole life for herself without ever leaving her bedroom. But the more followers she finds online, the clearer it becomes that there are a lot of people out there who feel like her— #alone and #ignored in real life.

To help them, and herself, Vicky must find the courage to face her fear of being “seen,” because only then can she stop living vicariously and truly bring the magic of Vicurious to life.

In this beautiful and illuminating narrative, Sharon Huss Roat shines a light on our love of social media and how sometimes being the person you think you want to be isn’t as great as being the person you truly are. Continue reading

Every blogger’s dream parcel: Ryman Stationery *

I’m going to say that really annoying, over-used, cliché sentence that everyone hates… When Ryman Stationery contacted me and asked if I’d like to work with them, I completely jumped at the chance! And although I’m internally cringing just writing that, I’d be lying if I said it wasn’t 100% true. I’m sure most bloggers can relate to my love of stationery; crisp, brand new notebooks with not a mark on them, trolling through pages after pages or shelf after shelf of pens of all different types and colours, random multi-coloured paperclips and nick-nacks that you’re never going to use… Sigh. A blogger’s heaven. That’s more or less how I felt as I scrolled through the Ryman’s website, picking my items for review.

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When on holiday, make it count *

It would probably be safe to say that for the majority people, holidays are one of the main highlights of their year. Now, this is not supposed to come off as offensive or anything along those lines, no one is trying to downplay anyone’s everyday life, but after everyday life happening, well, every day, you start looking at it as routine more than anything else. That’s why we need holidays, for that brief change of pace, change of surrounding, to have something else to look at out the window and refresh our minds. But just a change of surrounding is not enough, you need something to commemorate that occasion, by making it not only enjoyable, but memorable as well. Without further ado, let’s go through a few recommendations on things to do on holiday which you can try out next time you decide it’s time to make a break from the office.

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Things I would tell my future child

Although I’m 25 (26 this year, oh dear God), I’m in absolutely no rush to have children. It’s in my life plan, I’d absolutely love to have a little one running around some day and it’d also give me a genuine excuse to watch Disney movies all day. Not the good old, “I wasn’t feeling 100% so I decided to take a self care day”. Amiright? With the world in the state it’s in, it genuinely does scare me to think about bringing a new child into it. I know that sounds lame but with so many social, political and environmental problems, what are we setting the adults of the future up for? However, I think our generation are fantastic role-models, advocates and hard-workers. Are we going to send our children into the world un-prepared? Hell fucking no.

* Clearly this elegant, beautiful child in this photo is me, it’s not some random kid

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Sponsored posts, earning money & blogging as a business – tips & tricks

When I started blogging I never dreamed that one day, I’d actually get sent a product – for free – in order to write about it. I never thought I’d ever get paid to write a blog post – I mean, what? That only happens to Zoella, right? I didn’t understand how blogging can be a serious business, that there’s money to be made from it and that brands actually genuinely trust bloggers, want to work with them and promote their products through this platform. I’ve been lucky that now in my almost 5 years of blogging, I’ve had the chance to review some amazing products, work with incredible brands and write sponsored posts which Jesus Christ… I got money for doing. Actual money. Not Monopoly money.

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4 ways to travel different this year *

Any travel experience can be positive, but we all need a bit of inspiration from time to time. Below, we take a look at four ways you can branch out from your usual travel style, and do something new this year. Let’s make this year one in which we push ourselves to look to the horizon with wonder. It’s a big and exciting world; let’s get out and there live it in new ways!

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